Whatever you do, don’t get between a man and his burrito. You’d think someone who makes burritos by the millions would know this truthitude, but no, Chipotle managed to make this faux pas with their truly thoughtless counter design. Their high counters have been getting off scott-free for years, violating every ADA law in the book, and FINALLY, finally they’re being (legally) chastised. But only in California, for now.
The pissed AND hungry wheelchair-user we have to thank is San Diego State University professor Maurizo Antoinetti, who became a paraplegic in the Italian army. He began his crusade against Chipotle in 2005 after he realized he couldn’t see a damned thing. He couldn’t see which ingredients he was picking, couldn’t see his burrito being made….nada. And might I add how much I hate this?? Fucking Chipotle. I’m lucky, my chair has an elevator seat if I really want to see my burrito being made, but the line is so fast and rushed, it just isn’t practical.
I love your burritos Chipotle, but your counters can suck it.
So let me get this straight – they knew the counters were too high, fixed them at two locations to appease Antoinetti, but why don’t they replace all of their counters across the country if they know they were too high?
See, this is total BS. Support your locally-owned Mexican taco stands people. Chipotle is evil.